eTOC

eTOC English Support Operation complies with the Personal Information Protection Law and takes the utmost care to protect the personal information of customers used by eTOC Online English (hereafter referred to as eTOC) in the course of its business.

Scope of Personal Information Protection

Personal information obtained by eTOC when an individual uses the services provided by eTOC on its website will be managed in accordance with this Privacy Policy. eTOC handles the following types of personal information
Your name, zip code, address, phone number, and email address.
Important: Skype Name is public information that can be searched on Skype, etc., and is also information that is made available to tutors for the purpose of providing lessons. Users are requested to create and register a Skype Name for the purpose of receiving our service, not a Skype Name for private use.

Note 1) How the information will be disclosed to the lecturers.

For the purpose of communication and facilitation, only the student's basic information [name (written by you), Skype name, e-mail address (gender, type (family or general member)] and information that you voluntarily registered [age, occupation, hobbies/interests, learning objectives, your English level, etc.], (Please note that your address and telephone number will not be disclosed. (Your address and telephone number will not be disclosed.)

Purpose of use of personal information

Personal information obtained through the services provided by eTOC on its website will be used for the following purposes, managed appropriately, and will not be disclosed or provided to third parties without your consent, unless there are special circumstances.

■Operation of services and systems to improve the convenience of eTOC

■Introduction of services and campaigns for the operation of services and systems that improve the convenience of eTOC

■ Site maintenance, important notices, etc.

Procedures for Correction, Suspension of Use, and Deletion of Personal Information

When a customer personally requests disclosure, correction, suspension of use, or deletion of his/her personal information, we will proceed with the request after confirming the identity of the customer.

Personal contact with the instructor

Users are prohibited from having any contact with tutors in our services, whether online or offline, other than for lessons. We will not be held responsible for any leakage of the user's personal information that results from personal contact with tutors.

Contact for inquiries regarding personal information

eTOC Support Personal Information Inquiry Desk

The online English conversation service "eTOC eTOC" (hereafter referred to as "this service") and its administrator "Masatoshi Anazura" (hereafter referred to as "the administrator") will take the utmost care and effort to protect your personal information and will manage it strictly.

What is personal information?

Personal identifiable information such as name, gender, e-mail address, Skype name, etc. that you register when you use the Service.

Collection of Personal Information

We will not collect your personal information without your permission or in an unfair manner.
However, in order to measure the effectiveness of advertisements, we may obtain information (such as the date of click and the site on which the advertisement was placed) from tools operated by a third party about advertisements clicked on before visiting our site and match this information with the information you have ordered.

Provision of Personal Information to Instructors

In our service, it is prohibited to provide or exchange personal information between you and tutors, both during and outside of the lesson. Please be aware that we cannot be held responsible for any problems that may occur through such activities.

Note 1) Information to be disclosed to lecturers
For the purpose of communication and facilitation, we will only disclose your basic information [name (Roman alphabet), Skype name, gender, type of membership (kids or general)] and the information you voluntarily registered [nickname, age, occupation, hobbies/interests, purpose of study, your English level, etc.] to the tutor in charge of the lesson. Please note that only the information that you voluntarily registered will be disclosed to the instructor in charge of the lesson. (Your address, telephone number, and e-mail address will not be disclosed.)

Note 2) About Skype profile information
If you have registered personal information in your Skype profile yourself (e.g. name, phone number, address, photo, date of birth, etc.), the tutor can see this information. To prevent problems, we recommend that you do not register any personal information in your Skype profile. (Please note that we are not responsible for any of your personal information.)

Use of Personal Information

We will not use the information you provide for any purpose other than to provide you with our services and to contact you.

Management of Personal Information

Personal information provided by customers will be carefully managed and necessary and appropriate measures will be taken to prevent unauthorized access, loss, destruction, falsification, or leakage of personal information.

Disclosure of Personal Information to Third Parties

We will not disclose your personal information to third parties without your prior consent. However, we will not disclose personal information to third parties except in the following cases

• When the customer's consent has been obtained
• When disclosure is required by law for legitimate reasons
• When we take necessary action, including legal action, in response to a customer's violation of the Terms of Use
• When the information is provided in a manner that does not allow personal identification
• When it is necessary to have an outside vendor develop and maintain the system for the operation of this service, and a confidentiality agreement has been concluded with the vendor to ensure that the customer's personal information is properly protected and managed.

Privacy Policy Changes

This Privacy Policy may be changed without prior consent by posting a public notice on this website.

Encrypted Communication of Personal Information

This service uses SSL encryption to ensure that your personal information (including credit card information) can be safely entered and transmitted (RapidSSL). (RapidSSL) This encrypts the transmitted data and prevents your personal information from being obtained by a third party.

Inquiries about personal information

Requests for reference, correction, or deletion of your own personal information, or any other inquiries regarding your personal information will be handled appropriately upon confirmation of your identity. Please contact the customer support of this service.

Personal Data Collected by This Site and Reasons for Collection

eTOC Support Operation complies with the Personal Information Protection Law and pays strict attention to the protection of customers' personal information used by eTOC in the course of its business.

Comment

When visitors leave comments on this site, we collect the data displayed in the comment form, as well as IP address and browser user agent strings to help us detect spam.

An anonymized string (also known as a "hash") created from your email address may be provided to the service to verify that you are using the Gravatar service. The service's privacy policy can be found at https://etoc.work/wp/about_school/privacy/. If your comment is approved, your profile picture will be publicly displayed along with your comment.

Media

When uploading images to the site, you should not upload images that contain location data (EXIF GPS). Visitors to the site can download images from the site and extract location data.

Inquiry Form

Personal Information Inquiry Desk eTOCContact Support

cookie

When you leave a comment on the site, you may opt-in to have your name, email address, and site stored in a cookie. This is for your convenience and saves you from having to re-enter your details when leaving other comments. This cookie is retained for one year.

If you have an account and log in to this site, we set a temporary cookie to determine if your browser can accept cookies. This cookie does not contain any personal data and is destroyed when you close your browser.

When you log in, we also set some cookies to retain your login and display information. The login cookie is retained for two days and the screen display options cookie is retained for one year. If you select "Keep me logged in," your login information is retained for two weeks. When you log out, the login cookie is deleted.

If you edit or publish a post, a further cookie will be stored in your browser. This cookie does not contain any personal data, it simply indicates the ID of the modified post and expires after one day.

Embedded content from other sites

Posts on this site will contain embedded content (videos, images, posts, etc.). Embedded content from other sites behaves exactly the same way as if a visitor had visited that site.

These sites may collect your data, use cookies, embed additional third-party tracking, and monitor your interactions with embedded content. This includes tracking your interactions with embedded content if you are logged in to that site using your account.

analytics

Where to share your data

Duration of data storage

When you leave a comment, the comment and its metadata are retained indefinitely. This is so that follow-up comments can be automatically recognized and approved, instead of keeping them in the moderation queue.

If a user registers with this site, we will store the personal information they provide on their user profile page. All users can view, edit, and delete their personal information (but not change their user name). Site administrators can also view and edit such information.

Your rights to your data

If you have an account on this site or have ever left a comment on the site, you can make a request to receive the personal data we hold about you (including all data you have provided) as an export file. You may also make a request to have your personal data erased. This does not include data that we are obligated to retain for administrative, legal, or security purposes.

Where to send your data

Comments made by visitors may be checked through an automated spam detection service.